Project Communication
Offshore Development Communication Plan defines the interaction between the ITISL
Project team members and the Client team associated with the project.
This includes
- List of the important contact ways and phone numbers of the various ITISL and client
team members
- The planned communication methods and techniques
- In certain cases ITISL provides client with a dedicated VOIP account with limited
no. of hrs. for calling up its Mumbai development center facility and managing communication
- [The above varies depending on customer preference etc.]
- The templates to be used for the planned communications
Typical Offshore Development Communication Plan
|
Type of Communication
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Schedule of Communication
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Typical Mode of Communication
|
Who Initiates
|
Comments
|
|
Client Status Meeting
|
Weekly, Day and Time TBD
|
Face to Face [Web Conference]
|
ITISL Project Lead for Client
|
Standard status meeting with predefined agenda.
|
|
Project Status Update
|
Everyday during the onsite morning time Every Week on Monday morning describing
the status of the previous week
|
e-mail
|
ITISL Project Lead for Client
|
Describes the general progress of work on the project by ITISL Team. The update
will include both onshore and offshore work.
|
|
Working Sessions
|
As needed
|
Internet Messenger Meeting / Teleconference with offshore in mornings.
|
Lead Designers
|
Should be conducted in the mornings if Offshore needs to be involved
|
|
Project Announcements
|
As needed
|
Internet Messenger Meeting / Teleconference with offshore in mornings.
|
Client PM
|
Used to inform development teams about general information on the project.
|
|
Project Issues
|
As needed
|
Internet Messenger Meeting / Teleconference with offshore in mornings.
|
Client Team
|
Used to record and track project issues on an ongoing basis.
|
