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Database Administration

Outsourcing Database Administration (DBA) services as a means to reduce IT expenses is a key decision for any growing organization. Remote rendering of DBA services results in improved system performance, enabling high efficiency and lower cost of operation.

At ITISL, we help our clients benefit by deploying a team of remote DBA experts at a fraction of the cost of hiring full time equivalents with comparable experience locally.

Remote DBA services are covered by a Service Level Agreement (SLA) with all parameters that range from simple database augmentation to avoiding of gaps in service coverage to 24X7 proactive monitoring that can help detect problems before they occur. Additionally, we provide a number of valuable reports designed to aid in database system performance.

Our managed database solutions include the following:

  • Monitoring of Microsoft SQL, MySQL and Oracle availability
  • Resolution of Microsoft SQL, MySQL and Oracle storage allocation issues
  • Configuration, scheduling, and monitoring of database backups

Additionally, the following proactive database administration is included:

  • Backup and recovery planning and execution
  • Proactive bug tracking and patch application
  • Performance monitoring and system tuning
  • Space management and capacity planning
  • Security reviews
  • Database status monitoring
  • Database status monitoring
  • Database designing & normalization of tables
  • Collect performance and resource metrics
  • Notification of system alerts due to performance, Availability and Resources
  • Reporting
  • 24x7 DBA monitoring and 99.9% uptime of data
  • Daily and Weekly report generation

Databases Supported

  • Oracle
  • MySQL
  • IBM DB2
  • Microsoft
  • SQL
  • Sybase

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