The competitive pressure and high costs of software maintenance force many IT organizations to carefully analyze and redesign their maintenance process. Here ITISL Global enables its clients to free their development teams to focus on strategic activities such as new product development and other core activities, while taking care of their products maintenance.
We have a carefully structured process for transitioning your product maintenance offshore. The process covers:

	Assessment and Planning
	Knowledge Transfer
	Transition into Offshore Support & Maintenance
	Full Offshore Product Maintenance.

ITISL Global’s Software Product Maintenance services include;

Version Control: Keeping software products free from bugs involves extensive maintenance efforts across new releases. These efforts increase as the number of versions for the same product increases. Hence cleaning existing software products and maintaining upgraded versions becomes necessary, but it is a mundane process. As a result most software companies go into partnership with service providers who have the ability to provide a team with redundant technology skills just to support the old installations and sustain the newer versions.

Minor bug fixes: The team analyzes and corrects minor problems that are detected by the customer.

Minor system adaptations: These are done when additions or changes are made to the hardware and software system or components controlled by the software product.

Minor feature enhancements
Minor functional adjustments or performance improvement
Performance Monitoring
Performance Testing
Quality Assurance Testing
Document development and maintenance.