Features & Benefits
Features
- Includes Web-ready database, e-mail package, and customizable templates
- Ease-of-use throughout the application
- One-click access to major functionalities
- Simple tree and hierarchical structure
- Ability to leap from one account record to another with a single click
Benefits
- Requires no software installation
- Customized service & scalability of technology
- Perpetual, & cost-effective innovation to maximize revenue returns
- Ability to directly appeal to the end customer
- Access real-time intelligence in an interactive manner
Unique Features
- Dynamic data export and import facility
- Graphical Reports generation on the fly
- Configurable Sales User Performance tracking
- Highly secured online access with screen freeze option
- Multi user, Multi profile, Multi location access
- Built-in dicision support system
Features
- Data-cleansing tools
- Data analysis or business intelligence tools for ad hoc querying
- Reporting and Analyzing customer information
- Content-management applications
- Campaign management system
- Automation of sales tasks and track follow-up
Benefits
- Target prospects with complete e-mail marketing functionality
- Run event-triggered and automated marketing campaigns
- Launch a corporate marketing campaign
- Capture and develop leads with targeted landing pages and smart forms that recognize known leads
- Enable cross-department handoffs for sales-driven campaigns
- Maintain data quality through automated de-duplication
Unique Features
- Leading edge Campaign Management solutions
- Quick and accurate ROI Analysis, Data Mining and Customer Surveys
- Detailed Marketing Workflow Automation
- Integrated E-Mail and Fax
- Micro-level Cross-Sell / Up-Sell Analysis
- Web Resources for Research, Analytics & Reporting
Features
- Saves time by using caller ID to retrieve database record automatically when rep answers calls
- Automatically link incoming inquiries to the appropriate file
- Route service requests to the appropriate representative for action
- Automatically search a knowledge base containing solutions to the most common service problems
- Keep tabs on customer e-mail messages and generate automatic responses when appropriate
- One-click dials any number in your database, leaves a voice message, records a call, or hangs up
Benefits
- Easy access to sales and customer information
- Quick and responsive customer services
- Structured and user-friendly processes
- Improved forecasting capability
- Connectivity from anywhere, 24x7
- Well protected customer information
Unique Features
- Dynamic multi-channel contact center
- Highly secured voice routing
- Streamlined email response management
- Fully integrated customer satisfaction management
- Graphical support flashboards
Features
- Flash-based, interactive CRM dashboards with an aesthetically pleasing layout and fast loading capability
- Fully customizable Sales dashboards with different types of Bar, Funnel, Pie, and Line charts
- Drill down Sales charts for further data analysis
- Display charts in customized home page
- Easy export report to Excel, PDF formats
- Generate customizable reports using Query module
- Flash based interactive dashboard for diffrent user profiles
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Testimonials
"ITISL is a company that delivers leading edge Marketing Automation solutions. The single most important reason why you should opt for ITISL Marketing solutions is that it works the way your business does, improving your market share."
Business Head,
Leading Pharmaceutical Company
Leading Pharmaceutical Company